ABOUT TRUSTCARD
ABOUT TRUSTCARD
our story
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FAQs
We partner with High-End RIAs, Venture Capital Funds, Real Estate Investment Funds, Art Investment Funds, Other Alternative Investment Funds, Family Offices, and Trusts.
We’ll need some basic information to get started: your name, company name, type of company, phone, email, your company location. We’ll need a little more detailed information if we move forward with a partnership: your full business address, your company EIN/TIN, beneficial owners, legal entity documentation, etc.
Your referred clients will receive a branded invitation with information about TrustCard, giving them the choice to create their account online or through our mobile app. Once your client has successfully created their account, they’ll be able to download the mobile app to complete their account setup.
Leave it to us! We will provide you with all the marketing tools and resources you need to explain who TrustCard is and how your clients can benefit from our services.
Please contact Sales Support for assistance using any of the following channels:
Email: sales@usetrustcard.com
Phone: 1 (888) 836-0878
TrustCard doesn’t have a waitlist. TrustCard is facilitated through RIAs or Alternative Investment Fund Managers who are TrustCard partners. Please request an invitation to begin the qualification and onboarding process.
You can begin using your virtual card as soon as your TrustCard account is approved. Your physical card will be mailed to you and typically arrives within 1 week. Delays sometimes occur, so please allow up to 2 weeks for your physical card to arrive.
TrustCard offers a Mastercard credit card, which can be used anywhere Mastercard is accepted for purchases. This includes online, in-store and through your mobile wallet.
If you have received an invite from your RIA or Alternative Investment Fund Manager and are a U.S. resident over the age of 18 with a Social Security number or ITIN, you are welcome to apply for a TrustCard account.
We need the typical information required to apply for credit, which includes your name, address, phone number, email, SSN/ITIN, and date of birth. If you don’t have a SSN/ITIN, then we will require alternative forms of identification such as your Passport.In some cases, we may also ask for documentation to confirm your identity, but only when it is completely necessary.All applications must be facilitated through RIAs or Alternative Investment Fund Managers who are TrustCard partners. Your investment advisor may apply for partnership here.
